Updated: Apr 14
Using a webstore should be easy to do. You, our customers, should be able to find what you are seeking with a minimum of time and effort spent. So we have attempted to be orderly in our arrangement of the stock in the webstore.
Once you've clicked on our webstore, the first thing you'll see from the desktop site is an introduction page that lists some features of our webstore. This is geared to our first-time user and gives some of the ways we have to search our store and a brief summary of ordering.
Close that page and you'll see a menu of named links, the first level of search that is visible in our desktop web store. On our mobile site, click open the mobile menu in the upper right corner and tap WEBSTORE. You'll see that intro page first. Then choose your link from the drop-down menu.
Each of these links leads to a collection of products. The big advantage here is that you don't have to search through thousands of products to find what you want. We have tried to arrange products logically within the various collections in our store. Our most frequently purchased products are usually first in the list. For example, if you're looking for a level one method book, it will be near the top of the page. Keep looking down the page for more products. If you get to the end of the display and see a button called "Load More," there are more products in the collection to choose from.
When you find what you want, just click on the product to open a description. Then you can add the product to your shopping cart. If a choice for instrument, size or strength is available, you'll see it in a drop-down menu below the item description. Band method books have the instrument choice in that menu. The same is true for reed strengths, some guitar strings, and other categories of products.
When you're ready to order, view your shopping cart. You can make any corrections to items or quantities here. We use PayPal as our payment provider. You can use most major cards (i.e., Visa, Mastercard, American Express, etc.). You don't need a PayPal account to complete your purchase.
Then choose your shipping method. If you want local pickup, click on the shipping method box and choose local curbside pickup. We will notify you when your order is ready for pickup. Of course you can always come into the store to pick up your order as well. We will pack and ship your order for an extra shipping charge via USPS if that choice is made. You will receive an email confirmation of your order and shipping method.
The site search also includes the webstore. That general search bar (white with a blue border) is located at the top of the front page on both the desktop and the mobile site. This search will give you products in the webstore as well as other references on the site. For instance, if you enter the name of your instrument in the search bar, everything on our site about that instrument shows up linked to where it appears on the site. This facility gives you a broader search than just the othert "Site Search at playtague.com" for more details on our general site search.
Check back soon for more on our webstore. In the mean time, come in and visit us in person.
We're open for business between 10 AM and 4 PM Monday through Friday. We would love to see you in person between those hours. When you have specific questions, you can call us at 916-721-0295 to ask questions or make an appointment so we can better serve your needs. You can also make an appointment through our website appointment link. Order accessories, supplies and music media online anytime from our webstore for curbside or in-store pickup, or shipment to your location Rentals are only a click away through our online rental link. And be sure to check out our YouTube channel for informative videos on repair and restoration, instrument demos, how to find our Citrus Heights store and other items of interest. We look forward to seeing and serving you soon! Tague Band Instrument Services 8091 Greenback Lane, Suites H (teaching studios) & I (shop & retail store), Citrus Heights, CA 95610 Phone: 916-721-0295 Web: playtague.com Email: firstname.lastname@example.org